Privacy Policy

Effective Date: 25/11/2025

Softzemini Infosolutions Pvt. Ltd. (“we”, “us”, “our”) operates the website https://www.softzemini.com and the Softzemini Android App (the “App”), which loads our website through a WebView. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

The App itself does not collect any personal information directly. However, since the App displays our website using a WebView, any data you submit through the website is handled according to this Privacy Policy.

We may collect the following information through our website:

• Name, email address, phone number, or other contact details when you submit forms.
• Information you voluntarily provide during communication or service requests.
• Cookies and usage data collected through standard website analytics tools.

2. Cookies & Tracking Technologies

Our website may use cookies, analytics (such as Google Analytics), and tracking technologies to improve user experience and analyze website performance. Cookies may store information about your preferences and browsing behavior.

3. How We Use Your Information

• To provide and maintain our website and services.
• To respond to inquiries and customer support requests.
• To improve website functionality and user experience.
• To analyze how users access and interact with our website.

4. Third-Party Services

Our website may integrate the following third-party services:

• Google Analytics – for website traffic and usage statistics.
• Web hosting services – to serve and store our website content.

These services may collect anonymized data as governed by their respective privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

6. Links to Other Websites

Our website and App may contain links to external websites. We are not responsible for the content or privacy practices of any third-party sites.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Your Data Rights

You have the right to:

• Access the data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data.
• Withdraw consent for data processing (if applicable).

To exercise any of these rights, contact us at the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Softzemini Infosolutions Pvt. Ltd.
Email: support@softzemini.com
Website: https://www.softzemini.com
Address: Softzemini Infosolutions Pvt. Ltd. CIN : U74999WB2018PTC225872, ROC - KOLKATA, S.B.Gorai Road, Netaji Chowk, Asansol South, West Bengal, India, Asansol-713301